Induction / Training Plan – Commercial Office Cleaning

First name

1. Induction (Day 1) Goal: Make sure the cleaner understands the job, risks, and basic safety rules. Topics: Overview of job role and site rules Site-specific hazards (alarms, restricted rooms, access times) Emergency procedures (fire exits.

Practical walkthrough: Tour of site Show cleaning cupboards and equipment storage Explain client expectations

Record: Induction checklist signed by trainer + employee

2. COSHH & Chemical Safety (Day 1–2) Goal: Safe handling of cleaning chemicals. Topics: What COSHH means (basic explanation) Reading labels and hazard symbols Dilution instructions (if applicable) Never mixing chemicals Safe storage and transport Spil

Practical: Demonstrate correct PPE use and removal Record: PPE issued list + acknowledgement

3. PPE (Personal Protective Equipment) Goal: Ensure correct use of protective equipment. Topics: When gloves must be worn Eye protection (if needed) Aprons or uniforms if used Hand hygiene after cleaning

Practical: Demonstrate each product used on site Show correct dilution and application Record: COSHH training note signed by both parties

4. Manual Handling (Day 2) Goal: Prevent back and lifting injuries. Topics: Safe lifting technique Handling bins, vacuum cleaners, buckets Avoiding overfilling buckets/bins Pushing vs lifting

Practical: Demonstrate correct lifting and carrying Record: Manual handling training ticked off in induction sheet

5. Cleaning Procedures (Job-specific) Goal: Ensure consistent and safe cleaning standards. Topics: Office cleaning routine (desks, kitchens, toilets, floors) Cross-contamination prevention (toilet vs office areas) Colour-coded cloths (if used) Wet floor

Practical: Shadow experienced cleaner Then supervised practice Record: Supervisor observation notes

6. Equipment Use Goal: Safe use of cleaning tools. Topics: Vacuum cleaner use and safety checks Floor mops, buckets, and wringers Electrical safety basics (don’t use damaged cables) Reporting faulty equipment

Record: Competency sign-off after observation

7. Health & Safety Reporting (Ongoing) Goal: Ensure issues are reported properly. Topics: What counts as an accident or near miss Who to report to Why reporting matters Simple reporting method (phone/text/log sheet)

8. Supervised Working Period (First 3–5 shifts) Goal: Confirm real-world competence. New cleaner works under supervision Supervisor checks: Safe chemical use Correct procedures Time management Site awareness

Final sign-off: “Competent to work unsupervised” signed by supervisor

Practical: Shadow experienced cleaner Then supervised practice Record: Supervisor observation notes

Did the cleaning operative demonstrate suitable competency in all 8 areas?

Cleaning operative name

Date

Signature of assessor

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Signature of candidate

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Happy Homes

Cleaning Company Ltd

General Enquiries: 0191 3790097
Whatsapp: 07944 258271
Email: contact@happyhomescleaningcompany.com
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Induction / Training Plan – Commercial Office Cleaning